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Thank you for shopping with us at Kento Straps

From our heart, we want you to be 100% satisfied with your purchased product. But if for some reason, the product quality and condition can not meet your expectation, feel free to contact our support team via Email: We want to help you to get your money back as fast and comfortably as possible. Depending on your location and the product you bought, we will give you detailed return instructions to make things easy for both of us.


You have the right to return the products within 30 days (from the day you received our products) when you are not satisfied with product quality.

Please understand that we always try our best to give our valuable customers the best product design and quality. However, sometimes we can not avoid small mistakes. Please contact our team for support, we will apply return or give you a new one based on your desire.

You can contact our team for support via: 

In case you want to return the product, please return the products together with the delivery note to the following address:

Dai Kim Building

Tran Hoa Street

Hoang Mai District

Hanoi, VietNam 100000

Need help?

Contact us at for questions related to refunds and returns.